Opening Times and Admissions

We have altered our opening hours in light of the Coronavirus outbreak.

From Saturday 4 July the Museum will be gradually opening up with a 'soft opening' in order to test and bed in our procedures. This will follow our new opening hours of 11am - 4pm Wednesday - Saturday, but we do recommend that you contact us before making a special trip to visit us in those first few days as there may be some variation.

From Saturday 11 July we will be officially reopened to the public, with the following arrangements in place:

Standard opening hours will be 11am - 4pm Wednesday - Saturday, with admission free of charge (donations gratefully received). 

In addition we will be open on Tuesdays for pre-booked visits for small groups - households, social bubbles and families who are allowed to gather under the current regulations for this, of up to 6 people. This gives you exclusive use of the Museum for an hour without other visitors being present, and a curator led tour. There is a small charge for this - more details and bookings can be found on our 'What's On' Page.

We are putting in place a number of mitigations as per advice from the UK Government, the National Museums Directors Council and the Association of Independent Museums. These include:

  • We are limiting the number of visitors who can be inside the Museum at any one time; socially distanced queuing will be enforced outside
  • As with all Museums and many other institutions, we have been asked to take a contact name and telephone number or e-mail address as part of the UK Government's 'Test, Track and Trace' scheme. We ask all visitors to help us with this
  • We are asking visitors to keep to the social distancing regulations, ideally 2 metres for anyone not from the same household, for the duration of their visit
  • Hand sanitizing facilities are available at the entrance to the Museum and other key points; all visitors will be required to sanitize their hands prior to entering the Museum
  • The Museum will be thoroughly cleaned at the end of each day; we are also sanitizing regularly used surfaces such as door handles, push buttons, drawer handles etc. on a half hourly basis throughout the day
  • There is a specific route around the Museum's displays which has been clearly marked and which visitors are asked to observe
  • Items which cannot be cleaned or sterilized easily (such as replica clothes for visitors to dress up in) we have unfortunately had to remove from display for the time being
  • Visitors are asked to sanitize their hands before inspecting shop stock and keep handling of such items to a minimum
  • Payment for shop stock is to be by use of contactless card, if possible
  • In common with many shops and outlets, we have installed a Perspex shield on our reception desk to minimize risk
  • Our staff and volunteers will have use of appropriate PPE as required
  • The Museum does not have any toilets or refreshment facilities (these are available nearby in the town)

More detailed procedures and a Risk Assessment are available on request - please contact us - and are on display in the Museum's foyer. 

We are evolving these procedures, and welcome feedback or suggestions for improvement. 

We welcome group visits and school visits by prior arrangement during and outside of opening hours. Please check our group visits and school visits pages for more information.

As we are an independent charity we do encourage visitors to make a donation to help with our running costs.

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